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Nauticast AIS Nauticast B2 Nauticast B AIS-300  

 

SERVICE CENTRE

 

 

Nauticast AIS

 

For all Nauticast AIS models

      Different brands & keyboard layouts
  • AIS SOLAS / Inland AIS models
  • X-Pack (DS/US), X-Base models
  • GlobalWatch, Bridgemate, RM 808
         
  • Nauticast, ACR and ACR Europe
  • Several OEM-brands (e.g. Raytheon)
 
For any repair inquiries please contact the nearest Nauticast Partner. They will be able to analyse the device and perform the approproate repair or update procedure. 

Nauticast AIS spare parts

 

Common repair options are:

 

  • Backup-battery replacement
  • Keyboard replacement foil
  • Entire Keyboard Frame & Foil
  • DC/DC Converter Replacement
      
  • GPS Module Replacement
  • VHF Modem Replacement
  • LCD Display Replacement
  • Mainboard Replacement
 
 
 

Nauticast B2 

 

If you are operating a Nauticast B2 we offer the following upgrade and service options:

  • MMSI reset: Regulations in most countries require that this be done by the manufacturer or an authorized dealer; please refer to our partner network listings. Alternatively, we also offer MMSI resets remotely via Internet by one of our service technicians. For this procedure you need to connect the B2 to your PC via data cable, and the PC must be hooked-up to the internet.
  • Link2AIS: If you use our Link2AIS software in connection with the B2 please check our download area for software updates.
  • Firmware updates: We will publish firmware updates if the need arises. These updates will normally be handled by an authorized Nauticast service partner. 
  • Troubleshooting: If you experience problems with reception or transmission of AIS data the most likely reasons are insufficient main power supply or faulty cabling and antennas. Please refer to the troubleshooting guide in the owners manual; earlier versions of the manual did not include this systematic instructions, so please download the latest manual version.
  • Repair: If the steps recommended in the troubleshooting guide do not solve the problem or you require other forms of technical assistance please contact us at support@nauticast.com or use our contact form.

 

 

Nauticast B AIS-300 

Although this device has been discontinued we still offer the following service and repair options:

  • MMSI reset: If you purchase a boat with our B AIS-300 installed, or buy a used device, you may need to set a new MMSI number. Regulations in most countries require that this be done by the manufacturer or an authorized dealer; please refer to our partner network listings. Alternatively, we also offer MMSI resets remotely via Internet by one of our service technicians. For this procedure you need to connec the B AIS-300 to your PC via data cable, and the PC must be hooked-up to the internet.
  • Repair / Updates: If you experience problems or require assistance please contact us at support@nauticast.com or use our contact form.

 



News

Upgrade Options to Nauticast A2!

Switching from Nauticast AIS, ACR X-Pack, Saab R4, Oceansat or L3 Inland to the Nauticast A2, while leaving most of the current installation like connection box and data connections in place. For Details see


Nauticast B2 with USCG and FCC certification

With its US Coast Guard and FCC certification the Nauticast B2 is eligible for US vessels, where class B devices may be used to fulfill AIS carriage. Read more ..


AIS Training via Skype

Nauticast now offers AIS training in several modules via Skype. All you need is a PC with internet connection, microphone and speakers. The 3 standard modules are: General AIS/Nauticast A2 Installation and Operation/Nauticast AIS Repairs. Please contact Technical Support if you are interested.


Nauticast A2 approved according to ITU-R M. 1371-5 and CCNR Test Standard 2.0

With the latest round of certifications the Nauticast A2 complies with the most current SOLAS and Inland regulations. Read more ..